We’ve already talked about the impact that third-party cookies will have once they disappear next year. Now, marketers are figuring out how to operate only with first-party data through the different streams they use in their strategies.
First-party data is reliable, transparent and allows you different options of personalization. But what can advertisers do with this information for their social media strategy?
Social media can be one of the sources where you can obtain first-party data along with others such as CRM, the company’s own app and website or offline surveys. But that doesn’t mean you can’t implement this data back into your social media campaigns as well.
Leverage your first-party data for your social strategy
Thanks to first-party cookies, companies can get first hand information about their audience.
Brands need to understand who their customers are, what they like and what they’re looking for. But it’s also important to understand how the audience behaves, what they want to purchase and when they do that.
All this helps to create appropriate content for your social ads, which leads us to the next point…
Segmenting your audience in an optimal way is crucial for your social media strategy.
The first step is to integrate the first-party data you’ve gathered and arrange it in different and defined segments. According to Greg Swan from Signal, these should be “based on specific behaviors for media activation.”
These segments will provide high value and more efficient targeting. To put it shortly, the more detailed, the more effective your campaigns will be.
Influencer marketing is particularly helpful because these influencers already have a strongly loyal audience. So, matching your strategy to their content can be highly rewarding if you do it in an effective way.
Behavior-based segments will be also useful to re-engage inactive and one time users. Using the right content and target segmentation will help you in increasing your audience’s loyalty.
Is social media considered first-party data?
Yes, social media is one of the many sources where you can get first-party data from your users thanks to metrics like reach, comments, likes or shares.
How do you implement first-party data in social media campaigns?
You can use first-party data to offer personalized content, segment your audience, create engagement and improve the performance of specific actions.
Can you use first-party data to target consumers?
Yes, you can. In fact, first-party data can improve your segmentation, making it more defined and sophisticated as it’s actually based on your audience’s own behavior.
What is first-party data?
First-party data is information directly obtained from customers and owned by a company. In addition, it’s reliable and transparent as it’s provided by customers willingly.